MLA SERVICES
Here to Help You
Welcome! As your MLA for Langley-Willowbrook, I’m here alongside my constituency office team to support you and connect you with provincial government services. Whether you have a question, need guidance, or are facing challenges with a provincial program, we are here to listen and do our best to help.
Please contact us via email or phone HERE.
Your privacy is always respected, and every inquiry is handled with care.
How We Can Help
We can:
- Point you in the right direction for provincial programs, services, and contacts.
- Help you understand government policies and how they apply to you.
- Check that your concern is being addressed fairly.
- Celebrate with you by arranging congratulatory messages or certificates.
- Provide printed government forms or documents if you don’t have internet access.
- Assist with concerns involving provincial ministries or agencies.
We are here to serve:
- Residents of the Langley–Willowbrook constituency (If you are not in her Langley-Willowbrook find your MLA here).
- Anyone with an issue connected to the provincial government.
What We Cannot Do
Some matters are outside of our scope – but we’ll try to guide you to the right place if that happens.
We can’t:
- Give legal advice or represent you in legal matters.
- Get involved in police investigations or court cases.
- Overturn decisions made by independent provincial offices (e.g., the Ombudsperson).
- Change legal deadlines or appeal timelines.
- Take on issues that are federal or municipal in nature.
- Resolve disputes between neighbours or businesses.
- Find housing or employment for constituents.
If you’re unsure whether we can help, please reach out anyway – we’re always happy to listen and point you in the right direction.
How We Can Help You
Our constituency office is here to assist you with navigating provincial programs and services.
Learn more by scrolling down or visit our Resources.
If you’re not sure where to start, contact us and we’ll help connect you to the right resources.
BC Provincial Services and Programs
Health & Wellness 🌿
- MSP (Medical Services Plan) enrolment and coverage
- Fair PharmaCare registration and benefits
- Mental health and substance use supports
- Seniors’ health programs
- Disability supports and equipment funding
- Home and community care (palliative, respite, and home support)
Housing & Tenancy 🏠
- Applying for subsidized housing
- Rent supplement programs for families and seniors
- Help with tenancy disputes and Residential Tenancy Branch inquiries
Financial Supports & Benefits ✅
- BC Family Benefit and Climate Action Tax Credit
- Homeowner grants and property tax deferment
- Utility bill assistance
- Housing supplements for low-income individuals
Children, Youth & Families 🧑🧑🧒🧒
- Affordable Child Care Benefit
- Child care referrals and licensing
- Child and youth mental health services
- Support for youth in care and former youth in care
Education & Training 📖
- K–12 school resources
- Student loans, grants, and tuition waivers
- Adult upgrading and skills training programs
Public Safety & Emergency Preparedness 🛟
- Crime prevention and victim services referrals
- Disaster response and recovery information
- Emergency preparedness resources
Transportation & Accessibility 🚊
- HandyDART and accessible transit
- Disability parking permits
- Public transit program information
Employment & Workplace Support 💼
- Small business resources and programs
- Workplace rights and safety concerns
- Employment standards information
Environment & Community 🌎
- Park permits and access issues
- Conservation and wildlife concerns
- Resource use and environmental programs
Arts, Culture & Sport 🎭
- Funding programs for arts, culture, and sport
- Community event participation opportunities
- MLA’s work (the circles that show what they’ve done)
The Role of Your MLA Jody Toor & Constituency Office
1. Legislative Work
Debating and voting on provincial laws
Proposing new legislation or amendments
Participating in committees that study issues and review bills
2. Community Engagement
Meeting with residents, organizations, and local leaders
Attending community events and celebrations
Listening to and gathering feedback from constituents
3. Constituency Services
Helping residents navigate provincial programs and services
Connecting people with the right ministries or agencies
Advocating for local issues at the provincial level
Frequently Asked Questions
How can I request assistance?
Please contact us HERE. You can either use the contact form or you can call our office during our office hours.
Do I need an appointment to speak with my MLA?
While some concerns can be addressed over the phone or by email, in-person meetings require an appointment. Contact the constituency office to schedule a time.
Can my MLA change provincial laws?
MLAs participate in debates, vote on legislation, and can introduce private members’ bills. However, passing a law requires majority support in the Legislature, so it’s a collaborative process.
Does my MLA attend local events?
Yes! MLA Jody Toor often attends community events, celebrations, and public meetings to stay connected with local residents. If you’d like to invite Jody Toor to an event, please contact the office.
Is there a cost to using MLA services?
No. Assistance provided by your MLA’s office is free for all constituents in the Langley-Willowbrook area.
How is my MLA different from my Member of Parliament (MP) or City Councillor?
Your MLA represents you at the provincial level of government in B.C. Legislature. Your MP handles federal matters (such as immigration, passports, and federal taxes), while your City Councillor or Mayor addresses municipal issues (such as local roads, zoning, and community planning).